About This Course
Prerequisites
Who Should Attend
What You’ll Learn
Materials and Fees
Additional Notes
Contact

About This Course

This course aims to provide participants with baseline knowledge of the Business Relationship Management role and organizational capability associated with this role.

The Business Relationship Management Professional (BRMP®) training and certification program is intended as a comprehensive foundation for Business Relationship Managers (BRM) at every experience level, with the training and certification designed to provide a solid baseline level of knowledge regarding the BRM role and how well-cemented and effective BRM disciplines can positively impact overall business results.

Prerequisites

The participant should anticipate significant time in the evenings toward review and independent study of the course materials.

Who Should Attend

  • Business Managers, IT Managers, HR, and Finance
  • Customer Relationship Manager or External Partners
  • Provider Managers, Function Owners.
  • Those with a Business Relationship Management role or position
  • Consultants looking to gain an insight into Business Relationship Management and looking to gain certification as a Business Relationship Manager

What You’ll Learn

  • The characteristics of the BRM role
  • What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the service provider’s services
  • The use of Portfolio Management disciplines and techniques to maximize realized business value
  • Business Transition Management and the conditions for successful change programs to minimize value leakage
  • The BRM role in Service Management and alignment of services and service levels with business needs
  • The principles of effective and persuasive communication

This comprehensive course introduces you to, and provides details for building “The House of BRM”, which includes the following three key aspects of Business Relationship Management:

  • The “Foundation” supports the BRM role and ensures it has the competencies to be effective and deliver value to both the provider organization and its business partners.
  • The “Pillars” define the BRM space in terms of Core BRM Disciplines: Demand Shaping, Exploring, Servicing and Value Harvesting.
  • The “Roof” protects Business Relationship Management as a key aspect of provider capability. It does this by ensuring clarity around the role, discipline, and organizational capability of Business Relationship Management in the context of the Provider Strategy and Operating Model.

Course Materials and Fees

Registration fee includes:
•    All educational materials (textbooks, workbooks, etc.)
•    Registration in the certification exam

Additional Notes

BRMP® is a Registered Trade Mark of Business Relationship Management Institute, Inc.

Contact

For more information about individual or group registration or to be notified of upcoming dates, please contact us.

Call: 1-833-282-6852

Email: training@algonquincollege.com

$ 2500
3 Days
Select a Session
Feb 3-5
Mar 24-26
Jun 11-13
Quantity

If you are registering 8 or more participants in one class, please contact us for group registration.

Courses are posted up to 12 months in advance.

Government of Canada Employees

Take advantage of our Standing Offers and Supply Arrangements with the Government of Canada to receive a discount when you register for training.

For learners requiring special accommodations, please visit Documentation Requirements | Centre for Accessible Learning (algonquincollege.com), fill out the required form and send supporting documentation to trainingacct@algonquincollege.com. Please note that we need a minimum of three business days to accommodate your request.