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Microsoft 365 Copilot Overview

For learners who would like to understand Microsoft 365 Copilot’s features, this four-hour course is designed to walk you through its functionality via instructor-led demonstrations so that you can make decisions for how you and/or your team...

French Beginner Level 1 (Pre-A)

Get started on your French as a Second Language journey with this introductory course.

French Beginner Level 2 (Pre-A)

In this second level course, learn to describe and react to different situations in real life using present, past, and future tenses.

French Intermediate Level 1 (A)

Develop your abilities in listening, reading, writing and speaking French through active participation in a wide range of communication activities.

French Intermediate Level 2 (A)

Broaden your ability to communicate in the past, present and future tenses. The learning activities in this course focus on comparing habits and activities, giving reasons and justifying actions.

French Advanced Level 1 (B)

Develop your French communication in professional situations, discussing and comparing present and past experiences, express your opinions along with conditions and hypotheses.

French Advanced Level 2 (B)

Practice all communication skills (reading, writing, listening, and speaking) to gain more grammatical control in complex sentences used to augment and reason on complex or unfamiliar topics.

French Proficient Level 1 (C)

This advanced level course focuses on discussing workplace and societal issues to study complex sentences in context.

French Proficient Level 2 (C)

In this advanced course, conversations and debates revolve around issues from the workplace and society....

BAE1: Fundamentals of Business Analysis

This foundation course explores the roles, responsibilities and techniques of high-performing business analysts today.

BAE2: Accelerated Requirements Elicitation and Analysis

Build your confidence in facilitating group sessions to elicit requirements and while managing group dynamics and difficult stakeholders.

BAE3: Facilitation Techniques for Business Analysts

Learn as a team to collaborate, define and validate requirements.

BAE4: Modeling Business Processes and Workflows

Explore the key elements of a business process including governance, metrics, alignment, activities and sequences.

BAE5: Use Case Modeling

Explore the evolution of use cases throughout the project life cycle and learn how to plan and lead a use case workshop.

BAE6: Validating and Testing Requirements

Examine business analysis techniques for traceability and scope control for requirements verification and validation.

BAE7: Business Analysis in an Agile Environment

Learn to effectively plan, manage and close requirements for a software development project using Agile practices.

PME1: Introduction to Managing Projects

Gain the core knowledge and skills required to understand the framework, life cycle and knowledge areas of project management.

PME2: Resource, Communications and Stakeholder Management

Learn to develop and implement communication plans to lead a high-performing team and to engage stakeholders.

PME3: Project Schedule and Cost

Learn to develop a time-phased project schedule and use earned value to monitor project performance.

PME4: Project Risk Management

Learn to adopt risk management strategies and activities to achieve consistent outcomes on projects.

PME5: Project Quality Management

Learn to develop a quality management plan and design requirements to meet stakeholder and organizational expectations.

PME6: Procurement and Contract Management

Discover how to align project procurement processes and identify elements in a contract document to allow for contract risk management.

PME7: Project Implementation and Closure

Learn to complete a project management plan, obtain approvals, manage project change and close out project phases.

FLP1: Effective Interpersonal and Organizational Communication

Learn to adapt communication in a variety of ways to ensure that individuals, teams and organizational goals are aligned.

PRINCE2® Foundation and Practitioner Certification 7th Edition

A structured approach to managing projects that can be applied to any type of project, regardless of its size, complexity, or industry.

PRINCE2® Foundation Certification 7th Edition

An introduction to the PRINCE2 method, providing knowledge and understanding to work effectively within a PRINCE2 environment.

FLP2: Leadership Skills

This course will equip leaders with effective tools to build strong teams and achieve objectives.

FLP3: Building a Performance Culture

Learn to empower teams and create a positive working environment in this final course of the FLP Certificate program.

Business Relationship Management Professional (BRMP®) Certification

An introduction to the Business Relationship Management role and organizational capability associated with this role.

Emotional Intelligence: Building Self-Awareness and Positive Relationships

Learn strategies to comprehend, express, and regulate emotions and discover tools for ma...

Effective Business Writing

Enhance your writing by refining your editing skills and communicating messages concisely in this 2-day workshop.

Management of Portfolios® Foundation Certification

This Foundation level course gives you an introductory understanding of the MoP® method so that you can work confidently in a MoP® environment.

Writing Effective Emails

Learn how to communicate information clearly and achieve the desired outcome of your messages.

Better Minute Taking

This 1-day course will help you develop your listening and recording skills in mock meeting sessions.

Management of Portfolios® Foundation and Practitioner Certification

This course is for senior executives and decision-makers to understand how portfolio management can maximize return on investment and start and sustain transformation.

Managing Priorities, Tasks and Deadlines

Learn to adopt portable techniques for managing your time and schedule to achieve maximum productivity.

Management of Portfolios® Practitioner Certification

The Practitioner certification allows you to demonstrate an understanding of how to apply and tailor the MoP guidance in a practical context.

MSP® Managing Successful Programmes Foundation and Practitioner, 5th Edition ...

Learn program management principles, governance themes and transformational flow applied to the management of programs or change initiatives.

MSP® Managing Successful Programmes Foundation, 5th Edition Certification

MSP explains the program management principles, governance themes and transformational flow applied to the management of programs or change initiatives.

MSP® Managing Successful Programmes Practitioner, 5th Edition Certification

MSP® (Managing Successful Programmes) explains the program management principles, governance themes and transformational flow applied to the management of programs or change initiatives.

Managing Benefits™ Foundation and Practitioner Certification

Learn how to implement effective benefits management practices and sustain progress.

Leadership and Management for Women

Learn how to advance your career by identifying and leveraging your leadership style and managerial strengths.

PRINCE2® Practitioner Certification 7th Edition

Learn to apply and tailor the latest PRINCE2 to any project, lead project teams effectively and ensure your projects' success.

Transitioning to Leadership

Transition into your new leadership role faster and equip yourself with the skills you need to create enthusiastic and confident employees.

Effective Presentations: Verbal and Visual Communication Skills

Elevate your presentation skills by developing skills to know your audience, create compelling messages, design impactful slides, and use interactive tools.

Resolving Conflict in the Workplace

Learn how to effectively manage conflict and improve communication in the workplace.

Microsoft Excel – Level 1 (2016, 2019)

Learn to create and manage Excel worksheets, organize columns and cells, calculate values with basic formulas, and change the setup for viewing and printing.

Microsoft Excel – Level 2 (2016, 2019)

Learn to organize, protect and display data using formulas and functions, multiple workbooks, charts, and advanced formatting.

Microsoft Excel Level 3 – Spreadsheet Analysis (2016, 2019)

Learn advanced spreadsheet analysis by mastering Excel functions, Goal Seek, Data Tables, Scenario concepts and reports, Solver tool, and workbook auditing.

Microsoft Excel Level 3 – Data Management (2016, 2019)

Learn how to manage your data in Excel using forms, filters, database functions, PivotTables, PivotCharts and Slicers.

PL-300T00: Microsoft Power BI Data Analyst

Learn the technical requirements for modelling, visualizing, and analyzing data using with Power BI. Also learn how to access and process data from various sources, including relational and non-relational data.

Microsoft Project 2016

Plan, organize and deliver projects using this useful project management software tool.

AZ-900T00: Microsoft Azure Fundamentals

Learn the fundamentals of Azure, and get certified, with this AZ-900 Microsoft Certified Azure Fundamentals course.

WA PL-900T00: Microsoft Power Platform Fundamentals

Learn the business value and product capabilities of Power Platform. Create a simple Power App, connect data with Common Data Service, build a Power BI Dashboard, and automate a process with Power Automate.

WA SC-900T00: Microsoft Security Compliance and Identity Fundamentals

This course provides foundational level knowledge on security, compliance, and identity concepts and related cloud-based Microsoft solutions.

WA MB-920T00: Microsoft Dynamics 365 Fundamentals (ERP)

Do you want to learn more about Dynamics 365? This course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365.

WA AI-900T00: Microsoft Azure AI Fundamentals

This course introduces fundamentals concepts related to artificial intelligence (AI), and the services in Microsoft Azure that can be used to create AI solutions.

Succession Planning and Knowledge Transfer

Build your confidence in business continuity by learning the tools and techniques for creating a solid succession plan.

Leading a Multigenerational Team

In this 1-day workshop, you will discover useful techniques to bring the best out of all generations in your organization.

WA3003: Docker and Kubernetes Fundamentals

This intensive 3-day course covers essential Kubernetes and Docker skills, as well as a basic introduction to Continuous Integration through theoretical learning and actional labs, so you have the opportunity to apply your knowledge in a hands...

Certified Local Change Agent

This APMG-International certification will teach you to help your peers, managers and teams to embrace and implement change successfully.

Change Management Foundation and Practitioner Certification

Learn the professional knowledge expected of an effective change manager.

HCRA: Business Planning and Management

This course provides an overview of the planning and general management needs of a residential construction business and includes the HCRA exam required for Ontario builders or vendors.

HCRA: Financial Planning and Management

This comprehensive course is designed to provide operating managers with the skills to plan, monitor and make decisions on all financial elements of a residential construction business. HCRA Exam is included.

HCRA: Project Management and Supervision

Learn the critical elements of project planning as well as the role and responsibilities of a construction site supervisor. The HCRA exam is included in this course.

HCRA: Legal Issues in Housing

For home builders, this course will help you navigate the language, laws and issues surrounding residential construction. Course fee includes the HCRA exam.

HCRA: Customer Service and Tarion Requirements

This comprehensive instructor-led course will outline step-by-step what builders need to do to comply with Ontario’s legislation for new home builders to provide warranty coverage. HCRA Exam is included in this course.

HCRA: Building Codes in Ontario

Learn about the Ontario Building Code and Act, and how to apply it in your day-to-day work. Course includes the HCRA exam.

HCRA: Construction Technology

Learn about the components that make up a residential dwelling and how they interact using a House as a System (HAAS) approach. The HCRA exam is included in the course.

HCRA Competency Exam: Business Planning and Management

Take an online challenge exam for this Home Construction Regulation Authority-Approved Competency at a time and place convenient for you. This exam was developed to align with our course content and cover all required HCRA learning outcomes.

HCRA Competency Exam: Financial Planning and Management

Take an online challenge exam for this Home Construction Regulation Authority-Approved Competency at a time and place convenient for you. This exam was developed to align with our course content and cover all required HCRA learning outcomes.

HCRA Competency Exam: Project Management and Supervision

Take an online challenge exam for this Home Construction Regulation Authority-Approved Competency at a time and place convenient for you. This exam was developed to align with our course content and cover all required HCRA learning outcomes.

HCRA Competency Exam: Customer Service and Tarion Requirements

Take an online challenge exam for this Home Construction Regulation Authority-Approved Competency at a time and place convenient for you. This exam was developed to align with our course content and cover all required HCRA learning outcomes.

HCRA Competency Exam: Building Codes in Ontario

Take an online challenge exam for this Home Construction Regulation Authority-Approved Competency at a time and place convenient for you. This exam was developed to align with our course content and cover all required HCRA learning outcomes.

HCRA Competency Exam: Legal Issues in Housing

Take an online challenge exam for this Home Construction Regulation Authority-Approved Competency at a time and place convenient for you. This exam was developed to align with our course content and cover all required HCRA learning outcomes.

HCRA Competency Exam: Construction Technology

Take an online challenge exam for this Home Construction Regulation Authority-Approved Competency at a time and place convenient for you. This exam was developed to align with our course content and cover all required HCRA learning outcomes.

Managing Benefits™ Foundation Certification

Learn how to implement effective benefits management practices and sustain progress.

Change Management Foundation Certification

This APMG-International certification will enhance your ability to plan, implement and successfully manage the impact of change in your organization.

Change Management Practitioner Certification

Apply what you learn in the Foundation course and be recognized as a dependable manager of organizational change.

Implementing an Agile Project

Learn the fundamentals of Agile project management, including the key processes involved.

FMP: Leadership and Strategy

Learn the essential leadership and strategy skills to plan and provide leadership for your entire organization effectively.

FMP: Finance and Business

Learn to improve financial management, procurement and contract processes within your facility organization.

FMP: Project Management

Project management is a large part of the Facility Manager's job. Learn how to successfully plan, manage and close facility management projects.

FMP: Operations and Maintenance

Develop skills to manage, oversee, and monitor operations and maintenance of buildings, systems, and equipment.

Successful Small Group Facilitation

Use facilitation to improve the way people identify, solve problems, and make decisions.

Office Productivity: Word, Excel and Outlook Time Management

Learn how to use Microsoft Word and Excel in an efficient way, and Outlook as a time management tool.

WA2583: React JavaScript Programming

This React JS Training course includes an overview of React, Babel Command-Line Interface, basic and functional components, state management, and much more.

WA2874: Microservices Development Bootcamp with immersive project (using Sprin...

In this comprehensive 5-day bootcamp, developers, solutions architects, and technical team leads will learn how to use Spring Boot, Linux Containers, and Docker to meet your microservices goals to deploy, automate, and rapidly scale.

WA AZ-104T00: Microsoft Azure Administrator

This virtual instructor-led course teaches IT Professionals how to manage their Azure cloud environment to its fullest potential. Course offers instruction and demos along with hands-on labs.

WA2715: Applied Data Science with Python

A deep dive into Python for data science, analytics, and data visualization, as well as an intro to Python in the realm of data engineering.

VSICM80: VMware vSphere: Install, Configure, Manage [V8.0]

Intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere® 8, which includes VMware ESXi™ 8 and VMware vCenter Server® 8.

MD-100T00: Windows Client Training

Learn how to stall, customize and update Windows 10 operating systems in your organization. Topics include managing storage and files, configuring network connectivity, securing and managing the system and troubleshooting.

DP-900T00: Microsoft Azure Data Fundamentals

Learn the fundamentals of database concepts in a cloud environment, get basic training in cloud data services, and build your foundational knowledge of cloud data services within Microsoft Azure.

SDAOTS: Cisco Software-Defined Access (SDA)

This 5-day deep dive training course explores the capabilities of the Cisco Software-Defined Access (SDA) solution. Students will learn how to implement SDA for different solution verticals. N1_SDAOTS

ENCOR: Implementing and Operating Cisco Enterprise Network Core Technologies

The goal of the course is to provide learners with the knowledge and skills that are necessary to install, configure, and operate a small to medium-sized network.

DCIUCS: Introducing Cisco Unified Computing System

Learn how to deploy, secure, operate and maintain the Cisco Unified Computing system (Cisco UCS) servers.

CCNA: Implementing and Administering Cisco Solutions

A 5-day course that will give you the knowledge and skills that are necessary to install, configure, and operate a small to medium-sized network.

ACUCM: Cisco Unified Communications Training

Learn the concepts of IP telephony-based system administration, including its function, features, and configuration.

M2 CCSM: Certified Cyber Security Manager

Equipping today's information systems managers with the knowledge and skills required to anticipate any critical issues. This course will also prepare you for ISACA®’s CISM exam.

M2 CISRM: Certified Information Systems Risk Manager

Learn to design, implement, monitor and maintain risk-based, efficient and effective IS controls.

M2 CCSO: Certified Cloud Security Officer

This course will give you the skills you need to develop strong cloud security through leading cloud security authorities and practical lab exercises.

M2 CIHE: Certified Incident Handling Engineer

Understand how to plan, create and utilize their systems in order to prevent, detect and respond to cyber attacks.

M2 CISSO: Certified Information Systems Security Officer Boot Camp

One Course – Two Certifications: This course prepares you for the two most popular cyber security certifications: CISSO and CISSP.

PMI® PMP® Exam Preparation

This course will prepare you for the Project Management Professional (PMP®) Certification Exam and help you avoid making costly mistakes.

M2 CPEH: Certified Professional Ethical Hacker

Learn industry knowledge and skills in Vulnerability Assessments and how to implement counter-response and preventative measures when it comes to a network hack.

Orientation to Regulation

Learn why, what and how government regulates and the role regulation plays in advancing public interest. Both National Capital Region and Regional participants will have the opportunity to bring their perspectives and experiences to the course...

Introduction to Public Opinion Research

Designed for public and non-profit professionals, this course covers essential skills and knowledge for a career in public opinion research. Topics include quantitative and qualitative research techniques, along with data analysis using Power BI.

Questionnaire Design for Online Surveys

This course will teach participants to design, test and program effective questionnaires.

Managing Benefits™ Practitioner Certification

Learn how to implement effective benefits management practices and sustain progress.

ITIL® 4 Foundation Certification

An essential certification for IT professionals. Improve the efficiency and quality of your IT team's service delivery with the IT Service Management framework.

Food Service and Nutrition Management in Healthcare

The Food Service and Nutrition Management in Healthcare (FSNM) program enhances students’ knowledge of and performance in areas including food service, business, human resources management, quality management, and nutrition and diet therapy....