Is the way your organization is structured a complement to your business, or yet another obstacle for your team to overcome?

Do you have one unified team rowing together, or many different teams rowing at their own pace and in their own directions?

How do you bridge the gap between where you are today, and where you wish you were?

While the temptation is always to go out and buy another tool, plan another reorg or hire more staff, perhaps a better solution is training that helps your management staff break down silos to make your organization more effective and collaborative.

We have just the thing: the Business Relationship Management Professional (BRMP^®) program and certification.

The three-day BRMP program strikes the right balance between creating value today and innovating for the future. It gives you a framework to combine your professional knowledge with the soft skills and business insights required to successfully lead transformation and change.

It also introduces you to — and provides details for — building what’s known as The House of BRM, which includes the following three key aspects of Business Relationship Management:

• The Foundation supports the BRM role and ensures it has the competencies to be effective and deliver value to both the provider organization and its business partners.
• The Pillars define the BRM space in terms of Core BRM Disciplines: Demand Shaping, Exploring, Servicing and Value Harvesting.
• The Roof protects Business Relationship Management as a key aspect of provider capability. It does this by ensuring clarity around the role, discipline and organizational capability of Business Relationship Management in the context of the Provider Strategy and Operating Model.

BRMP training continues beyond the classroom, too. As a program participant, you will receive an introductory offer for a BRM Institute Professional Membership.

Should you become a BRM Institute member, you’ll receive access to their members-only Online Campus and the BRM Interactive Body of Knowledge. Through this campus, you’ll be able to connect with peers working at major multinational organizations such as BMW, Deloitte, General Electric, SC Johnson and the United Nations.

Algonquin College Corporate Training is accredited as a Training Organization by APMG-International to deliver BRMP training and the certification examination.

To get started or for more information, visit the BRMP program page. You can also reach us at training@algonquincollege.com or 613-727-7729.

For some of us, seeing coworkers in person again rather than via a video app will be a reality soon — if it isn’t one already. That’s because, as the number of people who are fully vaccinated against Covid-19 steadily increases, offices are reopening.

But they won’t be the same as before. Indeed, along with the excitement mixed with trepidation of returning to one’s office space, there could be a wake-up call: after so long away from a communal work setting, some of us might discover how out of practice we are in relating to others face to face, even in a once-familiar setting.

If you’re worried that might happen to you and you want to sharpen your social skills before you arrive back at your desk — or you think others on your team might benefit from practical upskilling — here are a few courses we offer:

• Empathy in the Workplace – Studies show that empathy has a huge impact on workplace well-being, creating a culture of shared purpose, more effective teamwork, happier employees and better recovery from setbacks. This course helps managers and other professionals foster more positive relationships with employees and coworkers through proven empathy-building techniques and exercises.
• Resolving Conflict – Workplace conflict is inevitable, but the ability to deal with it empathetically and effectively is what distinguishes resilient and high-performing organizations from ordinary or even dysfunctional ones. This course teaches participants how to work through conflicts in ways that lead to more collaborative, respectful and productive teams.
• Navigating Difficult Conversations – Difficult conversations can be rich and productive learning opportunities, helping to resolve conflicts quickly, improve team relationships and build a culture of accountability. This course teaches managers and other professionals how to turn potential confrontations into fruitful conversations for a happier, healthier, more engaged and productive workplace.

Looking for something else? We offer custom training and group delivery of workshops to meet your organization’s specific needs.

To get started or for more information, you can reach us at training@algonquincollege.com or 613-727-7729.